Question 1

Is DuckReward really free?

Accepted Answer

Yes. Creating an account and completing offers is 100% free. You will never be asked to pay to earn or to withdraw.

Question 2

How much can I earn?

Accepted Answer

It depends on how much time you invest. Active users typically earn €5–€30 per day combining surveys, offers and shortlinks. Heavy users with referrals can earn substantially more.

Question 3

How do ducks convert to euros?

Accepted Answer

1,000 ducks = €1. The conversion is the same across every payout method.

Question 4

What is the minimum to withdraw?

Accepted Answer

Minimums vary per method, starting from €5 for PayPal and SEPA. Vouchers usually start at €5–€10. Crypto starts at €10.

Question 5

How long does a payout take?

Accepted Answer

PayPal and crypto are usually processed within minutes once approved by an admin. SEPA bank transfers and vouchers can take 1–3 business days.

Question 6

Why was my offer not credited?

Accepted Answer

Most offers credit instantly, but some require validation by the advertiser (up to 72h). If after 72h it still hasn't credited, contact support with a screenshot of completion.

Question 7

Can I have multiple accounts?

Accepted Answer

No. One account per person, household and IP address. Multiple accounts will be permanently banned and any pending payouts forfeited.

Question 8

Can I use a VPN?

Accepted Answer

We strongly recommend against it. Most advertisers block VPN traffic and you may not get credited. Repeated VPN use can also flag your account.

Question 9

How does the referral program work?

Accepted Answer

You earn 10% of everything your referred friends earn — paid by us, not deducted from their balance. Your referral link is in your dashboard under Referrals.

Question 10

What is the daily bonus?

Accepted Answer

Log in every day and claim a streak bonus. The longer your streak, the bigger the daily reward (up to 100 ducks/day at 30-day streak).

Question 11

Are surveys really anonymous?

Accepted Answer

Yes. Survey providers only see the demographic data needed for routing (age range, country, gender). Your name and email are never shared.

Question 12

Why was I disqualified from a survey?

Accepted Answer

Survey providers screen for specific demographics. If you don't match the target, you'll be disqualified. We can't control this — it's the advertiser's decision.

Question 13

Is there a mobile app?

Accepted Answer

DuckReward is a fully responsive web app — works perfectly on any phone browser. A native app is on our roadmap.

Question 14

How do I delete my account?

Accepted Answer

Go to Account → Security → Delete Account. We'll process the deletion within 30 days as required by GDPR.

Question 15

Is DuckReward available in my country?

Accepted Answer

Yes — DuckReward is available worldwide. Note that the number and type of available offers depends on your country.

Question 16

What if I have a complaint or issue?

Accepted Answer

Contact our support team via the help link in your dashboard. We respond within 24h on business days.

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